Self-Defeating Behaviors

Originally posted May 1, 2014

These are not past clients of mine, but they should consider hiring me or booking me to speak to their organization or meeting:

1. A
real estate agent who tinkled in the toilet, and flushed, during her return phone call. I could hear it all. (Erie PA)

2. A
bank manager who refused to let me open an account because she felt anyone from out of town must be a drug dealer. (Girard PA)

3. A
physician who left for lunch while I was left waiting in the reception area. He walked out right in front of me. (Toronto)

4. A
physician who charged me $45 to take my blood pressure and when I asked for an explanation of the charge, he added another $25 charge to my bill... twice. (Girard PA)

5. A
lawyer I retained who failed to show up in court and instead sent his administrative assistant who had never been in a courtroom and who had to ask opposing counsel what she should do next. (Toronto)

6. An
RV dealer who refused to show me the inside of any RV - 3 different attempts - despite the $10,000 check for a deposit in my pocket. (Erie PA)

7. A
dentist who was more interested in providing expensive cosmetic dentistry than finding the cause of my severe mouth pain. (Fairview PA)

8. A
veterinarian who required that I sign a full page release absolving the practice of all blame if anything went wrong with their treatment, but wouldn't let me have a copy of it. (Fairview PA)

9. Eight out of 9
lawyers who never returned my phone call when I tried to hire each one. One of the firms advertised his services on television to generate new business. That advertising was a waste of his money. (Erie PA)

10. A
cashier at a doctor's office made me pay an additional 66% over the doctor's handwritten invoice amount before she would allow me to leave the office. (Erie PA)

11. A
real estate agent who showed me only $40,000 homes - many were damaged and in dangerous neighborhoods - when I said I had $40,000 cash for a down payment. (Erie PA)

12. A
landlord who refused to provide an affordable, non-toxic solution for a wet basement floor, but had money to put into new flooring in the empty unit next door. (Erie PA)

There are more... If you want to know the details, order my future book or
hire me to speak to your organization... I'll spill the beans.

Please note: I give everyone at least one opportunity, sometimes several opportunities, to make things right. I'm always astonished at how many professionals, when confronted with the evidence, choose to do nothing... or get angry.

_ _ _ _ _ _ _ _

Why do I post my experiences? It's not to vent so much as it is to teach professionals what is acceptable and what is not. I want future clients to be aware that not all people they hire have maturity and integrity.... and to stay away from this kind of "professional."

For a list of proper behavior, have a look at my own
Code of Conduct on this site.